Handbooks and Reports Page

eCommerce Handbooks

>> These are practical guides to using e-commerce in small enterprises.  They provide case studies; a “ladder” of progress in e-commerce; an analysis questionnaire for e-commerce selection; help with strategic planning; and a set of best practice guides on various aspects of e-commerce.  One guide is aimed at entrepreneurs; the other is aimed at enterprise support agencies (organisations that help small enterprises start up and survive/grow).

  • Handbook on “eCommerce for Small Enterprise Development” for Ugandan enterprise support agencies: click here for pdf version (c.900K)

Information and Communication Technologies (ICTs) and Small Enterprise Handbooks

>> These are practical guides to using ICTs in small enterprises.  One guide is for enterprise support agencies: it provides a detailed understanding of the role of ICTs in small enterprise, and guidance on agency strategy for helping small enterprises with ICTs.  The other guide is for entrepreneurs: it provides an overview of ICTs; a set of case studies; a guide to action for particular businesses; and a set of advice sheets on various aspects of using ICTs effectively in small enterprise.

Other eCommerce Reports

The “e Development Exchange” is a project coordinated by the University of Manchester’s Institute for Development Policy and Management (IDPM). The project is funded and managed by the Commonwealth Telecommunications Organisation (CTO) as part of the UK Department for International Development’s (DFID) “Building Digital Opportunities” programme.
© 2004 Commonwealth Telecommunications Organisation and University of Manchester Institute for Development Policy & Management.
Both CTO and IDPM grant permission to users of the site to download and copy any of the contents of the site for their personal use and dissemination amongst colleagues. Should you wish to republish any of the material on the site we request that you notify us and provide a link back to this site.

The “eCommerce for Development” project is coordinated by the University of Manchester’s Institute for Development Policy and Management.  The project is funded and managed by the Commonwealth Telecommunications Organisation as part of the UK Department for International Development‘s “Building Digital Opportunities” programme.

© 2004 Commonwealth Telecommunications Organisation and University of Manchester Institute for Development Policy & Management.
Both CTO and IDPM grant permission to users of the site to download and copy any of the contents of the site for their personal use and dissemination amongst colleagues. Should you wish to republish any of the material on the site we request that you notify us and provide a link back to this site.
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