INFORMATION AND COMMUNICATION TECHNOLOGY

A Handbook for Entrepreneurs in Developing Countries

Richard Duncombe & Richard Heeks

IDPM, University of Manchester, UK

This handbook is for entrepreneurs running a small business in a developing country. It aims to help those entrepreneurs understand new information and communication technologies, and their application in business.

The handbook covers four areas: an introduction to ICTs in small business; guidance for particular types of small business; advice sheets on communicating with customers; and advice sheets on using the new technology.

Each page provides a simple, straightforward overview of practical issues relating to improving the running of a small business.

A glossary of ICT terms and some pointers to sources of further information are provided.

The handbook is available in four languages:

Language Formats
English HTML format (70Kb)

 

PDF format (580Kb)

 

ZIP format (110Kb)

 

French PDF format (909Kb)

 

ZIPped MS Word format (109Kb)

 

Spanish PDF format (845Kb)

 

ZIPped MS Word format (110Kb)

 

Arabic ZIP format (150Kb)

Thanks to IICD in the Netherlands for funding the French and Spanish translation.

Thanks to Rudolf Guthier and the SEPP project in Yemen for enabling the Arabic translation.

The pdf file needs Adobe Acrobat software to read it: download Adobe Acrobat Reader from here.

The zip file can be unzipped using standard unzip software: download unzip software from here.

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